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Tag: Communication

July 2, 2025

Creating a Real Estate Program [Series Summary]

Over the past two weeks, I wrote 7 parts for what it takes to Create a Real Estate Program. For those that prefer their materials all in one place, this summary is for you. Here, for ease of reference, I will put together the links and key takeaways for those trying to build a program…

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June 24, 2025

Creating a Real Estate Program [Part 4] – Iterating (over and over and over and….) your business case

It may feel like you have now gotten yourself to a point where your program feels real. Unfortunately, now is when the real work begins to ensure you have what you need for your program to be successful. Your draft business case has been reviewed and at least partially vetted by some key business leaders….

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June 3, 2025

The words we use impact how effectively we are communicating.

We need to be more precise when using the terms hybrid, remote, and return to office. These terms are holding back the conversations we are trying to have across corporate real estate by greying out the middle ground strategy options. Hybrid – It’s a word we all landed on during the pandemic to describe something…

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June 19, 2024June 6, 2024

For those that need the occasional reminder: meetings are not a replacement for managing.

I sometimes fall into the trap of forgetting that a meeting is a vehicle for things to happen, not a thing that makes things happen. We all know the tropes about “this meeting should have been an email.” All of us have attended those meetings (possibly multiple today alone). But similarly, all of us have…

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February 20, 2024February 13, 2024

Growing connections is about mastering all types of communication from written to virtual to in-person.

I must admit that I have grown to dislike the phrase “collaborative workplaces” (even more so after getting through putting these thoughts together!). I was on the bandwagon for most of 2022 and 2023, but it has ended up on the same list for me as hoteling and hot desking. Looking back, the office has…

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February 13, 2024January 25, 2024

Your new collaborative workplace spaces are not doing what you hoped, are they?

For three years now, the two catchwords of Corporate Real Estate have been hybrid and collaboration. Hybrid captured the idea that employees would work from home (much) more often. Collaboration captured the idea that employees would be together, talking, brainstorming, innovating, and not doing heads-down activities in the office. Neither worked out quite how many…

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October 17, 2023September 27, 2023

The long-term downsizing of a real estate portfolio requires a lot more than just building smaller workplaces. It must be a partnership of all areas of the business led by a strong CRE team.

I have spoken over the last six months to many corporate real estate leaders dealing with the no-win scenario of being told by Finance to cut costs by reducing space while being told by the business that there must be enough space to maintain a 3-day-a-week in-office mandate. The two directions are incompatible in the…

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October 3, 2023September 27, 2023

Two years after becoming the word everyone uses to describe post-pandemic working, does hybrid have a real definition yet?

Hybrid may have been the corporate-speak word of the year for 2022. Hybrid working and hybrid workplaces were all the rage as the world settled on that word to describe the flexibility they were “granting” employees to not be in the office. There was no solid definition of the word other than everyone agreed it…

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September 26, 2023September 12, 2023

Have you worked on your Corporate Real Estate narrative recently?

I say often that Corporate Real Estate is a hard business. We are responsible for implementing and maintaining offices for businesses we are often not intimately familiar with that are expected to be effective for years into the future. We must balance costs today against costs in the future while building an in-office environment that…

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July 18, 2023June 13, 2023

Maybe is a more powerful word than either Yes or No.

If you want a team to spend an inordinate amount of time on something, tell them Maybe to a suggestion. Maybe is the most dangerous word in any language. It carries with it the implication of “Yes, this is almost close enough to move forward” but also “There are things you need to fix but…

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Recent Posts

  • Creating a Real Estate Program [Series Summary]
  • Creating a Real Estate Program [Part 6] – (Finally) Transitioning from planning to delivery
  • Creating a Real Estate Program [Part 5] – It is time to get approval for the program (this may start going outside your control)
  • Creating a Real Estate Program [Part 4] – Iterating (over and over and over and….) your business case
  • Creating a Real Estate Program [Part 3] – Crafting a business case from your forecasts

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