One of the best lessons I ever had beat into my thick head was: No one is ever wrong 100% of the time; no one is ever right 100% of the time. In my career, I have learned more from people who are generally wrong. Not just from their mistakes but also from their skills….
Most things in life are not binary (yes or no), most things exist on a spectrum.
I’ve been spending the last couple of weeks watching the cryptocurrency markets seemingly lose their mind. Bitcoin went from a high of almost $20,000 per coin to a low of $8,300 as I write this on February 2nd. This may seem like a bubble that popped (and I believe that it is) but that doesn’t…
Thinking about the User Experience of CRE #ux
CRE is a complex area, trying to identify the user or customer in the decisions we make is not always simple. The most obvious users of a workplace environment are the employees that sit there. However, the reality is that it is designed based on the theories to increase productivity based on business definitions. The…
If data improves but the technology doesn’t, what’s the impact?
I’ve been in this industry for over a decade now (yes, saying that does make me feel a bit old). In 2007, the hardest part of solving real estate problems was getting all of the data necessary to make a well-founded decision. In 2018, the hardest part of solving real estate problems is getting all…
The moon this morning was spectacular.
I wandered into my office especially early this morning for a call and the first thing I saw was a spectacular view of the moon shining straight through the window. The blinds happened to be open and I hadn’t turned on the lights yet. Looking out, I was simply stunned by the view. I paused…
Building out technology is like nothing else in an organization.
It’s said often enough that it has become a bit of a catch-phrase but technology development/implementation is different. You cannot simply take someone who understands an operational process and have them run a technology implementation project – let alone lead a development effort. Technology has certain requirements and needs that you have to really understand…
Is the leasing process really all that important?
Yes. Yes, your leases and the process around them are really that important. It’s worth saying again: Getting your leases right is worth the effort. Brokers and transaction management have a bad rap in many corners of the world. Part of it stems from how much money brokers make on commissions (hint: it can sometimes…
Hold people accountable for delivery.
It’s a seemingly simple concept but often falls down when people don’t want to deliver what you are expecting. It’s a surprisingly common issue. Maybe you are asking people to put in more work than they want or you are asking them to do something they don’t know how to do or they simply don’t…
The worst thing that Microsoft ever did was introduce Calibri as the default font.
Warning, this particular post may seem nitpicky or unnecessary. However, I strongly believe that presentation matter and Calibri is not a font that puts the best professional foot forward. So with that….. Fonts matter in what you do. It’s amazing how many documents I come across that are Calibri size 11 font. Every single one…
The information feedback loop can easily degrade your future innovations.
One of the things about data-driven innovation is that it relies on what came before it. The longer the legacy of a particular innovation path stretches, the more built-in history that is inherited to future generations. As legacy is baked in, it becomes harder and harder to deviate from the paths previously laid out. When your…