Skip to content
Menu
Box Thoughts
  • Home
  • About Me
  • LinkedIn
Box Thoughts
January 30, 2024January 23, 2024

If your employees are “coffee badging,” it means that you have lost their trust and your culture is in jeopardy.

Coffee badging is a phenomenon that has been around for a while. It is the term for those employees who show up in the morning (badge in), grab coffee, stay long enough to be seen, and disappear as quickly as possible. It is also a trend that is increasing in offices.

This trend is a signal that your employees feel spied upon, forced to do something not in their best interests, and are being measured around the wrong things. Anyone willing to submit themselves to a commute simply to badge in is trying to send you a message. It allows you to see a full badge report but still get the experience of an empty office; the worst of both worlds.

Since before COVID, badge data overestimated actual workplace occupancy. In my experience, it was usually 10 to 20% higher than the desk occupancy at the peak of the day. This is because the traditional eight-hour day was not so traditional for many, even before the pandemic. There are lots of reasons to work from the office in the morning but leave after lunch (or vice versa). Similarly, some people do not like sitting at a traditional desk either because they are back-to-back in meetings for a large block of the day or because they find it less productive for them. With silent resistance to mandates, I would not be surprised to discover workplaces where badge data overestimates occupancy by as much as 50%.

Employees do not always communicate with their voices. After all, actions speak louder than words. In too many corporate cultures, trust is not all that strong. These are the cultures that often lean heavily into mandates and monitoring. Employees are not dumb, they know how the system works and they know how to use it to their advantage. If you have an open mind and are willing to listen to the data, it will point you toward a win-win path.

Ultimately, coffee badging is a condemnation of culture because it means managers do not trust their employees to do the right things, employees do not trust their managers to put them in positions to succeed, and corporate rules allow for a big brother-type tracking scenario. It all leads to a standoff between parties that should be working together.

Share this:

  • Click to share on LinkedIn (Opens in new window) LinkedIn
  • Click to share on X (Opens in new window) X
  • Click to share on WhatsApp (Opens in new window) WhatsApp
  • More
  • Click to share on Reddit (Opens in new window) Reddit
  • Click to share on Facebook (Opens in new window) Facebook
  • Click to email a link to a friend (Opens in new window) Email

Related

Leave a ReplyCancel reply

This site uses Akismet to reduce spam. Learn how your comment data is processed.

Recent Posts

  • The words we use impact how effectively we are communicating.
  • RTO thinking that is SO close to understanding this new world
  • Why I love corporate real estate
  • Battles over encryption matter more than AI over the next decade
  • Considerations for Moments of Spark and Connection in the office.

analysis bias blog change collaboration Communication CRE culture data decision making demand design experience failure fear flex flexibility future growth hybrid idea innovation leadership managing mandate metrics modeling office personal planning portfolio productivity quality relationships risk sales strategy success team technology trust WFH work Workplace writing

©2025 Box Thoughts | Powered by WordPress and Superb Themes!