Far too often companies have a need for a supplier and after the contract is signed, simply hope for the best. However, working with a supplier on a regular basis is an on-going relationship that must be constantly evaluated and worked on. Rarely should a supplier be in a position to negatively influence your business and if you have a supplier that can hurt you, make sure that you have a backup plan in case of the worst.
For your typical business you probably get most of your supplies from a third party. It could be paper and office supplies from the local office stores or specialty products with logos and slogans from someone else. Whatever it is that you need to maintain your business on a day-to-day basis requires oversight and control. If you can’t control them it’s time for a change. If you are already in a situation where your suppliers seem to have too much control and are starting to impact your business it may be time for a heart to heart with them. If they aren’t willing to become part of the team it’s time to make a new team.
No company is in business so that they can let someone else tell them what they have to do and what hoops they must jump through; especially someone that they are purchasing through everyday. If communication isn’t regular and friendly between groups, make a change.